Car, home, life, health insurance and pensions backed by a major insurer. Three people in Los Cristianos to advise you, arrange your cover and — when the day comes — fight your claim.
I'm an exclusive Mapfre agent in Los Cristianos, and I've been here since 2017. Over these years my team and I have helped more than 1,800 families, self-employed professionals and foreign residents in the south of Tenerife protect what matters most to them.
There's one figure we're especially proud of: 91% of our clients renew with us every year. To me, that says far more than any slogan.
And I don't work alone. We're a team of three: Abigail Arzola, Marco Azzolini and me. We stay with you through the whole process, from the first quote and taking out the policy to handling a claim when you really need help.
Left to right: Marco Azzolini, Eftim Paskalev and Abigail Arzola, outside the office in Los Cristianos.
Here you're not a number, and you never end up talking to a call centre. When you call or write, you get Abigail, Marco or me. People who know your case, your policy and your needs.
Insurance backed by a major insurer, with the close attention of a local office in Los Cristianos.
Exclusive Mapfre agentRegistered with the DGSFP Register of Insurance Distributors
A team of three peopleEftim Paskalev, Abigail Arzola and Marco Azzolini
MiFID II certifiedRegulated financial advice on pensions and investments
Español · English · Български · ItalianoNo language barriers
The strength of a major insurer, with a local agent's service
As an exclusive Mapfre insurance agent, registered with the DGSFP Register of Insurance Distributors, I work with the backing of a first-rate insurer of proven financial strength. That lets me offer you good products while keeping the service close and personal.
Why choose us
Three people behind your policy, not a phone number
1
More than 1,800 clients in Tenerife SouthAnd 91% who renew every year. Our office scores an average of 9 out of 10 in customer satisfaction (NPS).
2
There are three of us, and you'll know usEftim Paskalev, Abigail Arzola and Marco Azzolini. There is always someone who already knows your file when you call.
3
We stay with you through the claimTaking out a policy is the easy part. We handle your car, home or business claim with you until it is settled. That is where you find out whether your agent is really there.
4
Walk-in office in Los CristianosAv. Juan Carlos I, 20, right above the 99. Monday to Thursday 9am–5pm and Friday 9am–2pm. No appointment needed.
5
Service in 4 languagesEnglish, Spanish, Bulgarian and Italian. No language barriers and no interpreters in the middle.
6
MiFID II qualifiedRegulated financial advice on pensions and investments, with the transparency European rules demand.
Not sure about your current policy?
Bring us your policy — from any insurer — and within 24 hours we'll tell you what's missing, what you don't need and what you're overpaying for. No obligation and no lecture.
Based in Los Cristianos, covering all of South Tenerife
Our office is in Los Cristianos and we work right across the south of the island, from Los Gigantes to Arico, as well as with clients in the rest of Tenerife. Taking out a policy, making changes or reporting a claim can all be done over WhatsApp with remote signing, wherever you live; and if you'd rather see us, we're in the centre of Los Cristianos, no appointment needed.
Our area
All of South Tenerife
From Los Gigantes to Arico: the same service and the same response times, wherever you live.
Our office
Los Cristianos
Av. Juan Carlos I, 20, right above the 99. No appointment needed.
From Los Gigantes to Arico
Los Gigantes
Puerto de Santiago
Playa San Juan
Alcalá
Guía de Isora
Callao Salvaje
Adeje
La Caleta
Costa Adeje
Torviscas
Fañabé
San Eugenio
Playa de las Américas
Chayofa
Guaza
Arona
Valle San Lorenzo
Las Galletas
Costa del Silencio
San Isidro
El Médano
Granadilla de Abona
Arico
What our clients say
300 Google reviews and an average of 4.8 out of 5
★★★★★
Muy profesionales en su trabajo. Han atendido todas mis necesidades, solucionando todas mis dudas y encontrando la mejor manera de proteger legalmente el negocio con el seguro, y a precios competitivos.
S
Salvatore F.Google review
★★★★★
Amazing customer service and helpful advices from Eftim... Much appreciated! Thx again
S
Stan B.Google review
★★★★★
Desde el primer momento, la atención ha sido impecable: responden rápido, están siempre disponibles para cualquier consulta y realmente se implican en ayudarte a encontrar la mejor opción según lo que necesitas.
P
Petar S.Google review
★★★★★
Increíble el trato recibido por Eftim. Mil gracias por tu atención, por tu gran ayuda y resolverme todo el problema. Estuvo mucho tiempo atendiendo y resolviendo mi catástrofe. De verdad, gracias. Recomendable 100%.
E
Estefanía P.Google review
★★★★★
Excelente experiencia. La empleada Yuri fue muy amable y comprometida, me acompañó durante todo el proceso y ayudó a resolver un tema complejo de forma clara y eficaz.
K
Katia K.Google review
★★★★★
Un 10/10. La gestión es muy ágil y eficiente. El trato es extraordinario, son muy educados y resolutivos. ¡Da gusto encontrar un servicio tan excelente! Muchas gracias. 100% recomendable.
L
Leyán G.Google review
★★★★★
Excelente atención en esta oficina, buen servicio, solucionan diligente, eficaz y prontamente cualquier requerimiento del cliente.
J
Jesús P.Google review
★★★★★
Tuve una excelente experiencia. La atención fue de mucho agrado, siempre dispuestos a resolver dudas y a hacer que todo el proceso sea fácil y claro. Se nota que realmente se preocupan por los clientes.
E
Edier H.Google review
★★★★★
Ha sido una muy grata experiencia adquirir mis servicios en esta sede, un trato excepcional por parte del personal, todas mis dudas fueron aclaradas con claridad y disposición.
V
Valentina P.Google review
★★★★★
Excelente servicio y atención al cliente. El personal es amable, profesional y siempre dispuesto a ayudar, brindando asesoramiento claro y soluciones a las necesidades.
Tell us what you need and we'll reply within 24 hours
Three details and the type of cover. No automated calls, no chasing: someone from the office writes back to you.
Controller: Eftim Paskalev (Agencia de Seguros Atlántico). Purpose: to answer your insurance enquiry or quote request. Legal basis: your consent. Retention: for as long as the relationship lasts or until you ask for erasure. Rights: access, rectification, erasure, objection, restriction and portability by writing to info@segurosatlantico.es.
Received
We'll reply within 24 working hours. If you're in a hurry, message us on WhatsApp and we'll sort it now.
It depends on a lot of things: your age and how long you've held your licence, the vehicle, where you park it and the level of cover you choose, so there is no single figure that fits everyone. Send us the registration on WhatsApp or drop by the office and we'll give you the real price for your case within 24 hours, with no obligation.
It isn't compulsory, but it is strongly recommended. Tenant's insurance covers the contents of your home (furniture, appliances) and your liability for damage to third parties or to the property itself. It's essential protection at a very affordable price.
Yes. There are specific products for expats and foreign residents in Spain. We'll help you find the cover that best fits your situation, whether or not you have a Spanish health card. We can handle it all over WhatsApp.
MiFID II is the European directive that regulates financial advice. A certified professional is qualified to recommend savings, investment and pension products in a regulated way and in your best interest. It is a guarantee of professionalism and real client protection.
Very easily: message us on WhatsApp, tell us what you need and within 24 hours we'll come back with a proposal. Everything is handled digitally, with no paperwork and no travelling. You just decide.
We can look after you in English, Spanish, Bulgarian and Italian, which makes us a straightforward option for European expats and foreign residents in the south of Tenerife.
It means I act in the name and on behalf of Mapfre, and that the products I offer are that company's. I am not a comparison service across several insurers: I am your point of trust inside one of Spain's largest insurers, with the financial strength and range of cover that brings.
At Av. Juan Carlos I, 20, in Los Cristianos (Arona), right above the 99. We are open Monday to Thursday from 9:00 to 17:00 and on Fridays from 9:00 to 14:00, no appointment needed. Outside those hours you can message us on WhatsApp at +34 678 949 715.
No. Our office is in Los Cristianos, but we work right across South Tenerife, from Los Gigantes to Arico, and with clients in the rest of the island too. Taking out a policy, making changes and handling claims can all be done over WhatsApp with remote signing, wherever you live.
Eftim Paskalev, an exclusive Mapfre insurance agent registered with the Spanish insurance regulator (DGSFP) under no. C0058X04640106V, and his team at the Los Cristianos office: Abigail Arzola and Marco Azzolini. We have been in the south of Tenerife since 2017 and look after more than 1,800 clients.
No. Agencia de Seguros Atlántico is the trading name of Eftim Paskalev's agency in Los Cristianos, Tenerife, with its website at segurosatlantico.es. It has no connection with other insurers, brokers or agencies that use «Atlántico» or «Atlántica» in their name.
Message us on WhatsApp or call +34 678 949 715 and tell us what happened, with photos if you have them. We open the claim with the insurer ourselves and keep you updated. For emergencies such as a tow truck or a plumber, also call the 24-hour assistance number on your policy.
Yes. As well as paying annually, you can split the premium, including monthly payments. Your proposal shows the options available for your policy so you can choose before you sign.
Yes: from compulsory third party liability to comprehensive cover, for motorboats, sailboats, RIBs and jet skis, including foreign-flagged boats. You'll find the details on our boat insurance page.
Contact & location
We're in Los Cristianos
Av. Juan Carlos I, n.º 20 · Right above the 99 38650 Los Cristianos, Tenerife
