Desde el primer momento, la atención ha sido impecable: responden rápido, están siempre disponibles para cualquier consulta y realmente se implican en ayudarte a encontrar la mejor opción según lo que necesitas.
Car insurance in Tenerife with an office you can walk into
Third party, third party plus or fully comprehensive cover, with 24 h roadside assistance. We explain it in person at our Los Cristianos office or over WhatsApp, and we open the claim for you.
Three levels of cover.
In the office we tell you which one fits you.
Third party
Compulsory third-party liability plus legal defence and roadside assistance from kilometre zero. For an older car with little market value it is usually the sensible option, and we will say so.
Third party plus
Adds theft, fire and glass breakage to the basic cover. The middle ground for a car that is no longer new but that you would rather not lose overnight.
Fully comprehensive, with or without excess
Covers damage to your own car even when the fault is yours, with new-for-old value in the first year. An excess brings the premium down: with your model in front of us we work out whether it pays off.
24 h roadside assistance
Recovery truck and transport for passengers at any hour, on the island and off it. On the TF-1 on a Sunday afternoon it is the cover people are most grateful for.
Garages and courtesy car
Free choice of garage or the Mapfre approved network, and a replacement car while yours is being repaired if you take it as an add-on. We help you choose a garage here in the south.
Optional cover that actually gets used
Fine defence, compensation if your licence is withdrawn, weather damage, trailers up to 750 kg, battery and charging cable on electric cars. We tell you which ones make sense for you instead of filling the policy with extras.
Anyone can sell you a policy,
we actually insure you.
- 1A counter, not a call centreWe are at Av. Juan Carlos I, 20, in Los Cristianos, Monday to Friday and without an appointment. You walk in, you ask, you leave with an answer.
- 2We open the claim for youBring the photos and the accident report to the office or send them over WhatsApp. We file it with Mapfre, speak to the assessor and keep you posted on where it stands.
- 3We tell you when not to move up a levelFully comprehensive on a fifteen-year-old car rarely adds up. If the vehicle does not justify it, we say so before you sign, not afterwards.
- 4Four languages, face to faceSpanish, English, Bulgarian and Italian. Many of our clients in the south hold a licence issued outside Spain: we know what paperwork is needed.
Already insured somewhere else?
Come to the office with your policy or send it over WhatsApp. We explain exactly what it covers, what it does not and where it can be adjusted. No obligation to change anything.
Ask for a reviewThree steps.
The first one from your phone or at the counter.
You give us the car details
Make, model, year, registration and how long you have held your licence. Over WhatsApp, by phone or by dropping into the office.
We prepare your proposal
The levels of cover that suit your car and how you use it, with the price of each and what it includes. In under 24 hours.
You sign wherever suits you
At the office or remotely, paying in instalments if that works better. If it does not suit you, you keep the quote and nothing has happened.
297 Google reviews
and an average of 4.8 out of 5
Increíble el trato recibido por Eftim. Mil gracias por tu atención, por tu gran ayuda y resolverme todo el problema. Estuvo mucho tiempo atendiendo y resolviendo mi catástrofe. De verdad, gracias. Recomendable 100%.
Excelente experiencia. La empleada Yuri fue muy amable y comprometida, me acompañó durante todo el proceso y ayudó a resolver un tema complejo de forma clara y eficaz.
Un 10/10. La gestión es muy ágil y eficiente. El trato es extraordinario, son muy educados y resolutivos. ¡Da gusto encontrar un servicio tan excelente! Muchas gracias. 100% recomendable.
Excelente atención en esta oficina, buen servicio, solucionan diligente, eficaz y prontamente cualquier requerimiento del cliente.
Tuve una excelente experiencia. La atención fue de mucho agrado, siempre dispuestos a resolver dudas y a hacer que todo el proceso sea fácil y claro. Se nota que realmente se preocupan por los clientes.
Ha sido una muy grata experiencia adquirir mis servicios en esta sede, un trato excepcional por parte del personal, todas mis dudas fueron aclaradas con claridad y disposición.
Excelente servicio y atención al cliente. El personal es amable, profesional y siempre dispuesto a ayudar, brindando asesoramiento claro y soluciones a las necesidades.
Reviews published by clients on the Google listing of our Mapfre Los Cristianos office. Reproduced verbatim, with the name as published.
Your car insurance, with an office in Los Cristianos
- No appointment needed
Come whenever suits you during opening hours. Quotes, changes of vehicle, duplicate policies and claims are dealt with on the spot. - Car claims handled here
Bumps, glass, theft or assistance: we open the file with Mapfre from the office and follow it up for you. - Av. Juan Carlos I, n.º 20 · Right above the 99
38650 Los Cristianos, Tenerife - Office hours
Monday to Thursday: 9:00 – 17:00
Friday: 9:00 – 14:00 - 678 949 715 Mobile · 922 753 431 Landline
- WhatsApp: 678 949 715
Tell us what you need
and we'll reply within 24 hours
Three details and the type of cover. No automated calls, no chasing: someone from the office writes back to you.
Controller: Eftim Paskalev (Seguros Atlántico). Purpose: to answer your insurance enquiry or quote request. Legal basis: your consent. Retention: for as long as the relationship lasts or until you ask for erasure. Rights: access, rectification, erasure, objection, restriction and portability by writing to info@segurosatlantico.es.
Received
We'll reply within 24 working hours. If you're in a hurry, message us on WhatsApp and we'll sort it now.
WhatsAppIt didn't go through
Something failed on our side. Send it to us on WhatsApp and we'll deal with it just as fast.
Send it on WhatsAppWhat people ask us in the office about car insurance
Give us the registration and we will give you the price
A quote with no obligation, in under 24 hours. Or drop into the office.
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